Effective Date: 03 April 2026
At Il Sorriso Cafe, accessible from https://ilsorrisocafe.com.au/, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation or inquiry
- Place an order online
- Subscribe to newsletters or promotions
- Contact us via phone, email, or website forms
Types of Information Collected:
- Full Name
- Email Address
- Phone Number
- Billing or delivery information (if applicable)
- Any other information you provide voluntarily
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Pages visited
- Time and date of visits
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing reservations and orders
- Responding to inquiries and customer service requests
- Sending updates, promotions, or marketing communications (if you opt-in)
- Improving our website, services, and customer experience
- Complying with legal obligations
3. Disclosure of Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers (e.g., payment processors, delivery partners, website hosting services)
- Legal or regulatory authorities when required by law
- Third parties with your consent
All third parties are required to handle your information in accordance with privacy laws.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Personalize content
You can choose to disable cookies through your browser settings, but this may affect website functionality.
6. Access and Correction of Your Information
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
To make a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Il Sorriso Cafe
Address: 2/327 Canning Hwy, Palmyra WA 6157, Australia
Phone: 0481 835 312
Email: sorrisocafeplus01@gmail.com
10. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details above. We will respond to your complaint promptly.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.
By using our website, you consent to the terms of this Privacy Policy.
